Monday, February 10, 2014

The configured proxy server is not responding

AnthonyHausman
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Question 
AnthonyHausman asked on 

The configured proxy server is not responding.

I am getting this message when I attempt to open Internet Explorer.  We have a Wifi system in our home.  My wifes laptop works fine.  My computer worked fine until a few days ago.  Now I am getting this message.  Please assist.
Shekhar S
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Answer
Shekhar S replied on 
Microsoft Support Engineer
Hi,
1. Are you using a proxy server to access the internet?
2. Did you make any change to the network properties recently?
3. Are you able to connect any other application to  the Internet? For example instant messenger.
If you are not using the Proxy server then I suggest you to disable proxy settings. Follow these steps
a. Under "Tools" in the browser tool bar select "Internet Options".
b. In the "Internet Options" window that pops up, click the "Connections" tab at the top.
c. Click "LAN Settings" near the bottom of the "Connections" section.
d. If the "Proxy server" checkbox is marked with a check, click it to deselect/uncheck it.
e. Click "Ok" to close the "Local Area Network (LAN) Settings" window.
f. Click "Ok" to close the "Internet Options" window.
 
Now check if you are able to connect to Internet Explorer.
 
 
Hope this helps.



Thanks and Regards:
Shekhar S - Microsoft Support.

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Thanks and Regards,
Shekhar Sharma